Information For
Accepting New Patients
If you are a new patient at the Brentwood Village Dental Clinic please inform us of the last time you used your current dental insurance for a check-up at your previous dental clinic. If you’re not sure when you were last seen and/or can’t remember when you had a “New Patient” exam at your previous dentist office, please ask us for help and we would be happy to contact your previous dental provider to try to retrieve this information for your benefit.
Get stared, view our new patient information:
We understand choosing a new dental home is an important decision. That’s why we strive to make joining our dental family as seamless and stress-free as possible, ensuring you have all the information you need from the very beginning.
Questions? Call (403) 210-5050
What To Expect With Your
During your first appointment with us, our dental team will take the time to get to know you, your dental care history, medical history, and listen to your concerns about your oral health. From there, we’ll perform a complete oral exam and assess the health of your teeth and gums. We’ll discuss your dental health goals and recommend a treatment plan based on your needs.
At Brentwood Village Dental Clinic, we maintain open and honest communication with our patients. We want to help you reach your goals so you can enjoy a lifetime of great oral health and achieve the smile you’ve always wanted. We are experts in general dentistry, teeth replacement procedures, restoration, cosmetic treatments, and preventive care.
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We Direct Bill Your Insurance Company
Our staff can also contact your insurance company to obtain a general “plan breakdown” which is very useful information for us to have when serving you the patient.
Another helpful tool we have at our disposal is to send predeterminations directly to insurance companies. The advantage to a predetermination is that we will receive an accurate written depiction of your coverage for specific services in exact dollars and cents. The only detriment to sending a predetermination is that it takes approximately two to six weeks for us to receive a response. (Please note that due to privacy policies some insurance providers will only send predetermination responses directly to the insured member. In this circumstance the patient would then be required to provide our staff with a copy in order for us to interpret it for you.
What this means is that if you switch dental clinics, the first comprehensive dental exam you receive may not be covered, even though you are due for your annual check-up. (A similar scenario also applies to Panoramic x-rays .) It’s always important to be familiar with your insurance policy. In order to avoid receiving any unexpected invoices from your dentist office you can take a proactive role as a patient by staying informed as to your coverage ($ maximum, % covered, benefit year, service frequencies allowed, etc.).
Freqently Asked Questions
We understand you may have questions about our clinic and services, so we’ve compiled a list of our most common patient questions. If you don’t find the answers you need below, our team is just a phone call away to provide you with the information you’re looking for.
Read More Faq’sOur clinic provides comprehensive oral care ranging from routine preventive cleanings and exams to restorative treatments like fillings, crowns, and bridges. We also offer specialized services such as gum disease screenings, digital x-rays, and professional fluoride treatments to ensure every aspect of your dental health is covered.
Yes, we are currently welcoming new patients to our practice! Your first visit will typically include a comprehensive physical exam, a professional cleaning to remove plaque and tartar, and a fluoride treatment. We look forward to meeting you and helping you establish a personalized routine for a healthy smile.
If you experience a dental emergency, please contact our office immediately so we can assess your situation and prioritize your care. Our team will review your medical and dental history to provide the most effective treatment, ensuring you receive the prompt, compassionate attention needed to resolve pain or injury.
Our office is open the following hours:
Monday to Friday – 8:00 AM to 9:00 PM
Saturday – 8:00 AM to 6:00 PM
Sunday – 11:00 AM to 5:00 PM
Yes, we work with various insurance providers to help you maximize your benefits for professional care. Our team can assist in navigating your coverage for essential services, such as plaque and tartar removal or personalized treatment plans, ensuring you receive the high-quality care you need with financial clarity.
We strive to make every patient feel confident and comfortable, offering various options to manage anxiety, including sedation dentistry for those who feel nervous about procedures. Our friendly staff takes a compassionate, personalized approach, taking the time to answer your questions and ensure you feel at ease throughout your visit.